TERMS OF USE Effective Date: September 3, 2026 Last Updated: September 3, 2026 1. ACCEPTANCE OF THESE TERMS These Terms of Use (“Terms”) govern your access to and use of the website at https://sagapixel.com and any related pages, content, and forms (the “Site”), operated by 12khz, LLC, doing business as Sagapixel (“Sagapixel,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site. The Site is intended for business use by people who are at least 18 years old and acting on behalf of a business or professional practice. It is not intended for personal, family, or household use. 2. THESE TERMS ARE NOT A SERVICES AGREEMENT The Site markets our services. Nothing on the Site is an offer to sell, and using the Site does not create a client relationship. Pricing, packages, timelines, and scope descriptions on the Site are illustrative and subject to change without notice. If you engage Sagapixel, the services will be governed by a separate written agreement between us. If anything in these Terms conflicts with that agreement, that agreement controls with respect to the services. 3. NO PROFESSIONAL ADVICE Content on the Site, including blog posts, guides, case studies, and resources, is provided for general informational purposes. It is not legal, medical, regulatory, financial, or professional advice, and it does not account for your specific circumstances. In particular, content discussing HIPAA, healthcare advertising rules, medical board requirements, or platform advertising policies is general commentary and is not a substitute for advice from your own attorney or compliance officer. Do not act on it without consulting a qualified professional. 4. NO GUARANTEE OF RESULTS Search rankings, advertising performance, lead volume, conversion rates, and revenue depend on many factors outside our control, including search engine and advertising platform algorithms, competitor activity, market conditions, your pricing and capacity, your staff’s handling of leads, and your own website and operations. Sagapixel does not guarantee any particular ranking, traffic level, lead volume, cost per lead, return on ad spend, or business result. Any figures, projections, ranges, or examples appearing on the Site are illustrative and are not a promise, warranty, or guarantee of what you will achieve. Search engines and advertising platforms are independent third parties. We do not control them, we are not affiliated with or endorsed by them, and we cannot guarantee their acceptance, approval, or continued availability of any account, ad, or listing. 5. INTELLECTUAL PROPERTY The Site and its contents, including text, graphics, logos, images, video, page layouts, design, software, and the selection and arrangement of all of it, are owned by Sagapixel or its licensors and are protected by copyright, trademark, and other laws. “Sagapixel” and our logos are our trademarks. You may not use them without our prior written permission. Third-party names and logos on the Site, including our clients’ names and marks, belong to their respective owners and are used with permission or for identification purposes. We grant you a limited, revocable, non-exclusive, non-transferable license to view and use the Site for your own informational and evaluation purposes. You may not: – Copy, reproduce, republish, distribute, or create derivative works from Site content, except for brief quotations with attribution and a link – Frame or mirror any part of the Site – Use the Site or its content to train machine learning or artificial intelligence models – Use any automated system, including a bot, spider, or scraper, to access the Site, except for search engine crawlers observing our robots.txt – Remove, obscure, or alter any copyright, trademark, or other proprietary notice – Resell, sublicense, or commercially exploit the Site or its content 6. CASE STUDIES, RESULTS, AND TESTIMONIALS Case studies, client results, testimonials, reviews, and endorsements on the Site reflect the experience of specific clients in specific circumstances. Results are not typical and are not a guarantee of what any other client will achieve. Individual results vary based on the factors described in Section 4. Testimonials are the genuine opinions of the people who gave them and are used with permission. Where a testimonial provider received any compensation, discount, or other consideration, that is disclosed where the testimonial appears. 7. SUBMISSIONS AND ACCEPTABLE USE Forms and inquiries. When you submit a form or contact us, you represent that the information you provide is accurate and that you are authorized to provide it. Do not submit protected health information, patient records, Social Security numbers, financial account numbers, or other sensitive personal information through the Site. Our forms are not designed or secured for that purpose. Information you send us is handled as described in our Privacy Policy. Ideas and feedback. If you send us suggestions, feedback, or ideas about our services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction, obligation, or compensation to you. Acceptable use. You agree not to: – Use the Site for any unlawful purpose or in violation of these Terms – Attempt to gain unauthorized access to the Site, its servers, or any connected systems – Interfere with or disrupt the Site, including by transmitting malware or launching denial-of-service attacks – Probe, scan, or test the vulnerability of the Site or breach its security or authentication measures – Harvest email addresses or other contact information from the Site – Impersonate any person or misrepresent your affiliation with any person or entity – Submit false, misleading, or fraudulent information through any form 8. COPYRIGHT COMPLAINTS If you believe content on the Site infringes your copyright, send a written notice to our designated agent containing: your physical or electronic signature; identification of the copyrighted work; identification of the material you claim is infringing and where it is located on the Site; your contact information; a statement that you have a good-faith belief the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and you are authorized to act for the copyright owner. Designated Agent: Frank Olivo 12khz, LLC 523 Hollywood Ave., Ste. 201 Cherry Hill, NJ 08002 hr@sagapixel.com We may remove allegedly infringing material and terminate access for repeat infringers. 9. DISCLAIMERS AND LIMITATION OF LIABILITY THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SAGAPIXEL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES, OR THAT ITS CONTENT IS ACCURATE, COMPLETE, OR CURRENT. TO THE FULLEST EXTENT PERMITTED BY LAW, SAGAPIXEL AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the above limitations apply to the fullest extent permitted, and nothing here limits liability that cannot be limited by law. This section does not limit or modify the liability provisions of any separate services agreement between you and Sagapixel. 10. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Sagapixel and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of the Site, your violation of these Terms, or your violation of any law or the rights of any third party. 11. GOVERNING LAW AND DISPUTE RESOLUTION These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. Informal resolution first. Before filing any claim, you agree to contact us at hr@sagapixel.com and attempt to resolve the dispute informally for at least 30 days. Venue. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Camden County, New Jersey, and you consent to the personal jurisdiction of those courts and waive any objection based on venue or forum non conveniens. Time limit. Any claim arising out of or relating to the Site or these Terms must be filed within one year after it arises, or it is permanently barred, to the extent permitted by law. 12. THIRD-PARTY LINKS The Site links to third-party websites, including our clients’ sites, social media platforms, and external resources. We do not control and are not responsible for their content, products, services, or privacy practices. Links are not endorsements. Your dealings with third parties are solely between you and them. 13. PRIVACY Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. 14. CHANGES TO THE SITE AND THESE TERMS We may modify, suspend, or discontinue any part of the Site at any time without notice. We may revise these Terms at any time by posting the updated version with a new “Last Updated” date. Material changes will be noted on the Site. Your continued use of the Site after changes take effect means you accept the revised Terms. If you do not agree, stop using the Site. 15. GENERAL Severability. If any provision of these Terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force. No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later. Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets. Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Sagapixel regarding the Site, and supersede any prior understandings about the Site. They do not supersede any separate services agreement. Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control. Headings. Section headings are for convenience only and do not affect interpretation. 16. CONTACT 12khz, LLC (d/b/a Sagapixel) 523 Hollywood Ave., Ste. 201 Cherry Hill, NJ 08002 hr@sagapixel.com 856-701-7947